ITS835 ERM Strategic Planning at The City of Edmonton Discussion Chapter 12 presented the approach Intuit uses to measure the effectiveness of their ERM, and chapter 15 presented the process the City of Edmonton employed to develop and deploy their ERM. You are an ERM consultant, retained by Intuit to re-implement their ERM. They have decided to start over and develop a new ERM for their current organization. Would you recommend that the base their new ERM on PM2 Risk Scorecard or ISO 31000? Explain why you would choose one over the other. You must use at least 2 paragraphs (of you own words) to justify your answer.
To complete this assignment, you must do the following:
A) As indicated above, assume that you are an ERM consultant, retained by Intuit to re-implement their ERM. They have decided to start over and develop a new ERM for their current organization. Would you recommend that the base their new ERM on PM2 Risk Scorecard or ISO 31000? Explain why you would choose one over the other. You must use at least 2 paragraphs (of you own words) to justify your answer.
NOTE: These discussions should be informal discussions, NOT research papers. If you MUST directly quote a resource, then cite it properly. However, I would much rather simply read your words.
250 – 300 Words in with References ITS 835 ENTERPRISE RISK MANAGEMENT
CHAPTER 12
MEASURING PERFORMANCE AT INTUIT
UNIVERSITY OF CUMBERLANDS
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INTRODUCTION
Intuit’s ERM Journey
ERM Maturity Model
Benefits of Measuring Performance in ERM Models
ERM Performance Measurement and Reporting
Conclusion
UNIVERSITY OF CUMBERLANDS
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INTUIT ERM JOURNEY
Began with ad hoc risk management
Very common entry point
Escalated to ERM when seminal event occurred
Desire was to stop firefighting and start prevention
Intuit ERM Core Principles
Enterprise-wide risk framework
Risk assessment is ongoing
Focus on most significant risks
Ownership and accountability
Measure and monitor performance
UNIVERSITY OF CUMBERLANDS
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ERM
MATURITY
MODEL
UNIVERSITY OF CUMBERLANDS
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BENEFITS OF MEASURING PERFORMANCE IN ERM MODELS
Key Performance Indicators (KPI)
Based on business objectives
Quantitative and qualitative KPI
Leading and lagging indicators
Input, process, and output indicators
KPIs must be
Tangible
Flexible
Standardized
Outcome or objective focused
UNIVERSITY OF CUMBERLANDS
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ERM PERFORMANCE MEASUREMENT AND REPORTING
First evolution -ERM process adoption
Second evolution –Risk Mitigation Process Management
Third Evolution – Multidimensional Risk Management Performance Measurement
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ERM PROCESS
ADOPTION
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RISK MITIGATION PROCESS MANAGEMENT
UNIVERSITY OF CUMBERLANDS
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MULTIDIMENSIONAL
RISK MANAGEMENT
PERFORMANCE
MEASUREMENT
UNIVERSITY OF CUMBERLANDS
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CONCLUSION
At Intuit, risk
management is
everyone’s
responsibility
ERM must be a
core business
competency
Coordination is a
key to success
Recognizes
ERM process is
regularly audited
ERM is an integral
part of Intuit’s
operating mode
Upside opportunity
Downside risk
UNIVERSITY OF CUMBERLANDS
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ITS 835 ENTERPRISE RISK MANAGEMENT
CHAPTER 15
EMBEDDING ERM INTO STRATEGIC PLANNING AT THE CITY OF EDMONTON
UNIVERSITY OF CUMBERLANDS
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INTRODUCTION
Edmonton –Past and present ERM
Links to strategic plan and to other strategic tools
Selecting and testing tools and framework
Recommended strategic ERM approach
Lessons learned
UNIVERSITY OF CUMBERLANDS
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EDMONTON PAST AND PRESENT ERM
Edmonton –Capital of Alberta, Canada
Over 800,00 population
ERM piloted in 2005
CORPORATE Business Risk Planning (CBRP) model
Not fully implemented
Based on COSO
Adopted strategic plan
The Way Ahead
Strategic ERM
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LINKS TO
STRATEGIC PLAN
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SELECTING AND TESTING TOOLS AND FRAMEWORK
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SELECTING
AND TESTING
TOOLS AND
FRAMEWORKS
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STRATEGIC GOALS
AND OBJECTIVES
UNIVERSITY OF CUMBERLANDS
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RISK MITIGATION PROCESS MANAGEMENT
UNIVERSITY OF CUMBERLANDS
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RISKS AND
STRATEGIC
OBJECTIVES
UNIVERSITY OF CUMBERLANDS
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ISO 31000 RISK
MANAGEMENT
UNIVERSITY OF CUMBERLANDS
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PM2 VERSUS ISO 31000
UNIVERSITY OF CUMBERLANDS
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PROPOSED
ERM
FRAMEWORK
UNIVERSITY OF CUMBERLANDS
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LESSONS LEARNED
Key success factors
Senior management buy-in
Culture of innovation
Consistency of model across goals
Resource requirements for department SMEs
Department accountability for key risks
Process of selecting and implementing framework
Takes linger than expected
No system is perfect
Do not roll out all at once
Clearly define all milestones and deliverables
UNIVERSITY OF CUMBERLANDS
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