ITS835 ERM Strategic Planning at The City of Edmonton Discussion Chapter 12 presented the approach Intuit uses to measure the effectiveness of their ERM, a

ITS835 ERM Strategic Planning at The City of Edmonton Discussion Chapter 12 presented the approach Intuit uses to measure the effectiveness of their ERM, and chapter 15 presented the process the City of Edmonton employed to develop and deploy their ERM. You are an ERM consultant, retained by Intuit to re-implement their ERM. They have decided to start over and develop a new ERM for their current organization. Would you recommend that the base their new ERM on PM2 Risk Scorecard or ISO 31000? Explain why you would choose one over the other. You must use at least 2 paragraphs (of you own words) to justify your answer.

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A) As indicated above, assume that you are an ERM consultant, retained by Intuit to re-implement their ERM. They have decided to start over and develop a new ERM for their current organization. Would you recommend that the base their new ERM on PM2 Risk Scorecard or ISO 31000? Explain why you would choose one over the other. You must use at least 2 paragraphs (of you own words) to justify your answer.

NOTE: These discussions should be informal discussions, NOT research papers. If you MUST directly quote a resource, then cite it properly. However, I would much rather simply read your words.

250 – 300 Words in with References ITS 835 ENTERPRISE RISK MANAGEMENT
CHAPTER 12
MEASURING PERFORMANCE AT INTUIT
UNIVERSITY OF CUMBERLANDS
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INTRODUCTION
 Intuit’s ERM Journey
 ERM Maturity Model
 Benefits of Measuring Performance in ERM Models
 ERM Performance Measurement and Reporting
 Conclusion
UNIVERSITY OF CUMBERLANDS
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INTUIT ERM JOURNEY
 Began with ad hoc risk management

Very common entry point

Escalated to ERM when seminal event occurred
 Desire was to stop firefighting and start prevention
 Intuit ERM Core Principles

Enterprise-wide risk framework

Risk assessment is ongoing

Focus on most significant risks

Ownership and accountability

Measure and monitor performance
UNIVERSITY OF CUMBERLANDS
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ERM
MATURITY
MODEL
UNIVERSITY OF CUMBERLANDS
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BENEFITS OF MEASURING PERFORMANCE IN ERM MODELS

Key Performance Indicators (KPI)

Based on business objectives

Quantitative and qualitative KPI

Leading and lagging indicators

Input, process, and output indicators
 KPIs must be

Tangible

Flexible

Standardized

Outcome or objective focused
UNIVERSITY OF CUMBERLANDS
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ERM PERFORMANCE MEASUREMENT AND REPORTING
 First evolution -ERM process adoption
 Second evolution –Risk Mitigation Process Management
 Third Evolution – Multidimensional Risk Management Performance Measurement
UNIVERSITY OF CUMBERLANDS
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ERM PROCESS
ADOPTION
UNIVERSITY OF CUMBERLANDS
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RISK MITIGATION PROCESS MANAGEMENT
UNIVERSITY OF CUMBERLANDS
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MULTIDIMENSIONAL
RISK MANAGEMENT
PERFORMANCE
MEASUREMENT
UNIVERSITY OF CUMBERLANDS
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CONCLUSION
At Intuit, risk
management is
everyone’s
responsibility
ERM must be a
core business
competency
Coordination is a
key to success
Recognizes
ERM process is
regularly audited
ERM is an integral
part of Intuit’s
operating mode
Upside opportunity
Downside risk
UNIVERSITY OF CUMBERLANDS
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ITS 835 ENTERPRISE RISK MANAGEMENT
CHAPTER 15
EMBEDDING ERM INTO STRATEGIC PLANNING AT THE CITY OF EDMONTON
UNIVERSITY OF CUMBERLANDS
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INTRODUCTION
 Edmonton –Past and present ERM
 Links to strategic plan and to other strategic tools
 Selecting and testing tools and framework
 Recommended strategic ERM approach
 Lessons learned
UNIVERSITY OF CUMBERLANDS
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EDMONTON PAST AND PRESENT ERM
 Edmonton –Capital of Alberta, Canada

Over 800,00 population
 ERM piloted in 2005
 CORPORATE Business Risk Planning (CBRP) model

Not fully implemented

Based on COSO
 Adopted strategic plan

The Way Ahead

Strategic ERM
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LINKS TO
STRATEGIC PLAN
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SELECTING AND TESTING TOOLS AND FRAMEWORK
UNIVERSITY OF CUMBERLANDS
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SELECTING
AND TESTING
TOOLS AND
FRAMEWORKS
UNIVERSITY OF CUMBERLANDS
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STRATEGIC GOALS
AND OBJECTIVES
UNIVERSITY OF CUMBERLANDS
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RISK MITIGATION PROCESS MANAGEMENT
UNIVERSITY OF CUMBERLANDS
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RISKS AND
STRATEGIC
OBJECTIVES
UNIVERSITY OF CUMBERLANDS
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ISO 31000 RISK
MANAGEMENT
UNIVERSITY OF CUMBERLANDS
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PM2 VERSUS ISO 31000
UNIVERSITY OF CUMBERLANDS
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PROPOSED
ERM
FRAMEWORK
UNIVERSITY OF CUMBERLANDS
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LESSONS LEARNED
 Key success factors

Senior management buy-in

Culture of innovation

Consistency of model across goals

Resource requirements for department SMEs

Department accountability for key risks
 Process of selecting and implementing framework

Takes linger than expected

No system is perfect

Do not roll out all at once

Clearly define all milestones and deliverables
UNIVERSITY OF CUMBERLANDS
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