CIPD LVL5 Acacia Learning The Impact of Social Trends Case Study hi there .. help to solve this case study with respective of HR employee which will help m

CIPD LVL5 Acacia Learning The Impact of Social Trends Case Study hi there .. help to solve this case study with respective of HR employee which will help me to pass my CIPD LVL5

and write please the solutions on forms itself as attached . / required to answer the following four questions:

What are the key social trends that might be causing these problems? Try to find facts and figures to support your answer.
How do the social trends that you have identified impact on employment issues?
What would you advise Danive to do to address these social trends?
It might seem that Danive was not aware of the impact of social trends on the organisation. What are likely to be the main issues faced by this organisation in the next five years, and what should it do to be prepared for these issues?
in additon to write task 1 .2.3 .4 ( form 1 )
Form 2 title : group collaburation LO1 & 2

Note : i attached Referencing Guide- Anglia Ruskin University to be consider in written 5CHR Group Work
Case Study – Danive – The impact of social trends
40 – 60 Minutes – Give clear detail and solutions with research for some of the possible solutions.
Danive – The impact of social trends
Organisations do not operate in isolation. They are affected by a wide range of external factors that can impact on the way that they operate,
their success and their failure. The external factors are often viewed in groups, such as political factors, economic factors, and so forth. In this
case study we look at the impact of social factors. Danive is a chain of supermarkets operating throughout the UK/KSA, but with the largest
presence in London/Riyadh. It is one of the largest five supermarkets in both countries, and must compete fiercely on price, range of goods and
customer service.
The regional HR Managers for the stores are very concerned at the difficulties they have been experiencing with recruitment of staff. The
problem is particularly difficult when recruiting at the lower levels of the hierarchy. At this level in the organisation the employees are
predominantly female and typically have few formal qualifications: over 70 per cent of them work less than full- time. In a bid to attract more
employees Danive has been quite creative in the range of shift patterns that it has put in place.
Over recent months some stores have simply been unable to recruit enough staff, and some are starting to experience customer complaints as
a result. An analysis of recent complaints has revealed that the three most common are:
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there are not enough tills open, and customers must queue for a long time to pay
gaps on the shelves where items have been sold and new items have not been put in place not being able to find a member of staff to
help if an item cannot be located.
The General Managers have insisted that filling all vacancies is a priority, because all these complaints are linked in some way to staffing
levels.
The regional HR Managers have taken the following actions:
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contacted the local job centres, colleges and put advertisements in them all
put a display at the entrance to each of the stores, advising customers of the vacancies and explaining the benefits of working at Danive
run a large advertisement campaign in local newspapers and social media
The actions have had some results, but they have still been unable to fill all the vacancies. Alongside the recruitment difficulties the regional HR
Managers have, today, received the quarterly reports from all the store HR managers. As part of these reports the store managers are required
to report on employee turnover.
The picture is not looking good. Taking an average of all the Riyadh stores the employee turnover rates over the past five years has gradually
been increasing. Five years ago, the turnover was around 8 per cent (excluding seasonal staff). Today the average is around 19 per cent, and
one store reports a 26 per cent turnover. In London similar figures have been given and current turnover is 24%.
The regional HR Managers have been aware that the employee turnover rates have been gradually increasing but are very concerned at the
levels they have now reached. They are particularly frustrated because Danive has put in place several initiatives to reward staff, and to
encourage them to remain with the organisation. Initiatives include:
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increased holiday allowance after two years’ service
discount on company goods after one year’s service
competitive wages, typically more than other supermarket chains in the area.
The initiatives do not appear to have worked, and the regional HR Managers are not convinced that any other initiatives will be more
successful. They have just been talking to a colleague in another region who has asked why these difficulties with recruitment and retention are
occurring. The question has caused them to stop and think because they do not know!
As well as challenging them to think about why, a colleague has also suggested that they stop looking inside the organisation for the reasons
and the solutions while remembering that organisations do not operate in isolation but in a complex environment.
The regional HR Managers are intrigued by this line of thought and want to investigate further. On the advice of a colleague they have decided
to start by thinking about the social trends that might be responsible for the problems being experienced.
Your task
You are required to take the role of the regional HR Manager and investigate the reasons the recruitment and retention difficulties are occurring
at Danive.
Specifically, you are required to answer the following four questions:
1. What are the key social trends that might be causing these problems? Try to find facts and figures to support your
answer.
2. How do the social trends that you have identified impact on employment issues?
3. What would you advise Danive to do to address these social trends?
4. It might seem that Danive was not aware of the impact of social trends on the organisation. What are likely to be the
main issues faced by this organisation in the next five years, and what should it do to be prepared for these issues?
In your responses give clear detail and explanation to each task
Task 1
What are the key social trends that might be causing these problems? Try to find facts and figures to support your answer
Task 2
How do the social trends that you have identified impact on employment issues?
Task 3
What would you advise Danive to do to address these social trends?
Task 4
It might seem that Danive was not aware of the impact of social trends on the organisation. What are likely to be the main
issues faced by this organisation in the next five years, and what should it do to be prepared for these issues?
5CHR Group Work
Collaborate with colleagues in your group/s and discuss the following areas giving detail and explanation in your
responses
LO1: Understand the
key contemporary
business issues and
main external factors
affecting different
organisations and
the impact on HR
Assess a range of
different factors which
impact on an
organisation’s business
and its HR function.
Factor 1
Include explanation
Factor 2
Include explanation
Factor 3
Include explanation
Factor 4
Include explanation
LO2: Understand how
organisational and
HR strategies and
practices are shaped
and developed.
Forces Shaping HR Agenda
Influence/Impact on the organisation?
Include explanation
Analyse the forces
shaping the HR agenda.
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Harvard System of Referencing: Basic Concepts
Referencing Guide- Anglia Ruskin University
The following is a brief guide to the Harvard Referencing System adapted from the Anglia
Ruskin Guide. A full copy of the guide can be downloaded from:
1. Plagiarism
Plagiarism is passing off the work of others as your own. This constitutes academic theft and
is a serious matter which will be penalised when your dissertation is marked.
Examples of plagiarism are:
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verbatim copying of another person’s work without acknowledgement
close paraphrasing of another person’s work by simply changing a few words or
altering the order of presentation without acknowledgement
unacknowledged quotation of phrases from another person’s work and/or
presentation of another person’s idea(s) as one’s own
Copying or close paraphrasing with occasional acknowledgement of the source may also be
deemed to be plagiarism if the absence of quotation marks implies that the phraseology is
the student’s own.
Plagiarised work may belong to another student or be from a published source such as a
book, report, journal, or material available on the internet.”
To avoid being accused of plagiarism, follow the guidelines in this section for citations and
references.
2. Citation and referencing
During the course of writing your dissertation you should support your arguments by
reference to other published work. These references may be from work presented in journal
or newspaper articles, government reports, books or specific chapters of books, research
dissertations, or theses, material over the internet etc.
Citation is the practice of referring to the work of other authors in the text of your work. Such
works are cited to show evidence both of the background reading that has been done and to
support the content and conclusions.
Each citation requires a reference at the end of the work; this gives the full details of the
source item and should enable it to be traced. Referring accurately to such source materials
is part of sound academic practice and a skill that should be mastered. Other reasons for
accurate citation and referencing are to:
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give credit to the concepts and ideas of other authors
provide the reader (often the marker/examiner of the dissertation) with evidence of
the breadth and depth of your reading
enable those who read your work to locate the cited references easily
Remember to write down the details of all the documents you read. This guide will help you
to reference the different sources you access correctly.
2.1 Citing References in text using the Harvard System
Any in-text reference should include the authorship and the year of the work. Depending on
the nature of the sentence/paragraph that is being written, references to sources may be
cited in the text in the following manner:
2.1.1 Author’s name cited in the text
When making reference to an author’s work in your text, their name is followed by the year
of publication of their work:
Example:
In general, when writing for a professional publication, it is good practice to make reference
to other relevant published work. This view has been supported in the work of Cormack
(1994).
Where you are mentioning a particular part of the work, and making direct reference to this,
a page reference should be included:
Example:
Cormack (1994, pp. 32-33) states that ‘when writing for a professional readership, writers
invariably make reference to already published works’.
2.1.2 Author’s name not cited directly in the text
If you make reference to a work or piece of research without mentioning the author in the
text then both the author’s name and publication year are placed at the relevant point in the
sentence or at the end of the sentence in brackets:
Example:
Making reference to published work appears to be characteristic of writing
for a professional audience (Cormack, 1994).
2.1.3 More than one author cited in the text
Where reference is made to more than one author in a sentence, and they are referred to
directly, they are both cited:
Example
Jones (1946) and Smith (1948) have both shown …
2.1.4 More than one author not cited directly in the text
List these at the relevant point in the sentence or at the end of the sentence, putting the
author’s name, followed by the date of publication and separated by a semi-colon and within
brackets.
Where several publications from a number of authors are referred to, then the references
should be cited in chronological order (i.e. earliest first):
2.1.5 No author
If the author cannot be identified use ‘Anonymous’ or ‘Anon.’ and the title of the work and
date of publication. The title should be written in italics. Every effort should be made to
establish the authorship if you intend to use this work as supporting evidence in an academic
submission:
Example
Marketing strategy (Anon., 1999)
See pages XX to XX of the Anglia Ruskin Guide for guidance on how to quote from other
sources where part of the reference is missing.
2.1.6 Quoting portions of published text
If you want to include text from a published work in your essay then the sentence(s) must be
included within quotation marks, and may be introduced by such phrases as: the author
states that “……..” or the author writes that “……..”
The quotation should also be emphasized (especially if it runs to 50 words or more) by
indenting it and using quotation marks. This clearly identifies the quotation as the work of
someone else:
Example
On the topic of professional writing and referencing
Cormack (1994, p.32) states:
‘When writing for a professional readership, writers invariably make reference to already
published works’.
Quotations should not be more than 4 lines in length.
2.1.7 Secondary sources (second-hand references)
You may come across a summary of another author’s work in the source you are reading,
which you would like to make reference to in your own document; this is called secondary
referencing.
Example of a direct reference:
Research recently carried out in the Greater Manchester area by Brown
(1966 cited in Bassett, 1986, p.142) found that …
In this example, Brown is the work which you wish to refer to, but have not read directly for
yourself. Bassett is the secondary source, where you found the summary of Brown’s work.
Or indirectly:
(Brown, 1966 cited in Bassett, 1986, p.142)
In the example below White is the primary or original source and Black is the secondary
source. It is important to realise that Black may have taken White’s ideas forward, and
altered their original meaning. If you need to cite a secondary reference it is recommended
that, where possible, you read the original source for yourself rather than rely on someone
else’s interpretation of a work.
Example
White, (1990) as cited in Black (1994), suggests that …
2.1.8 Tables and diagrams
When reproducing selected data, or copying an entire table or diagram, a reference must be
made to the source. A reference within the text to a table taken from e.g. a book should
include the author and page (Smith, 2005, p.33) to enable the reader to identify the data. If
the source of the data is not the author’s own, but obtained from another source, it becomes
a secondary reference and needs to be cited as such:
Example
(United Nations, 1975 cited in Smith, 2005, p.33)
If the table is reproduced in its entirety, place the citation as a footnote. Be particularly
careful to note the original source of data, as well as the authorship of the document you are
using. Full details should be included in the reference list.
2.1.9 Websites
When citing material found on a website, you should identify the authorship of the website.
This may be a corporate author, an organisation, or a company; a guide to this can be found
by looking at the URL or web address. To find the date of publication, reference to this might
be found at the bottom of a web page relating to copyright, or from a date headline. In this
example the authorship would be BBC and the date 2009.
Example
Recent research on meningitis (BBC, 2009) has shown …
2.1.10 Corporate authors
If the work is by a recognised organisation and has no personal author then it is usually cited
under the body that commissioned the work. This applies to publications by associations,
companies, government departments etc. such as Department of the Environment or Royal
College of Nursing.
It is acceptable to use standard abbreviations for these bodies, e.g. RCN, in your text,
providing that the full name is given at the first citing with the abbreviation in brackets:
Example
1st citation:
… research in 2006 undertaken by the Royal College of Nursing (RCN)
has shown that …
2nd citation:
More recently the RCN (2007) has issued guidelines …
Note that the full name is the preferred format in the reference list. Some reports are written
by specially convened groups or committees and can be cited by the name of the committee:
Committee on Nursing (1972)
Select Committee on Stem Cell Research (2002)
3. Compiling the reference list and bibliography
3.1 General guidelines, layout, and punctuation
The purpose of a reference list is to enable sources to be easily traced by another reader.
Different types of publication require different amounts of information but there are certain
common elements such as authorship, year of publication and title.
The Harvard Style lays down standards for the order and content of information in the
reference. Some variations of layout are acceptable provided that they are used consistently.
All Items should be listed alphabetically by author or authorship, regardless of the format, i.e.
whether books, websites, or journal articles etc. Where there are several works from one
author or source they should by listed together but in date order with the earliest work listed
first.
3.2 Books
Use the title page, not the book cover, for the reference details. The required elements for a
book reference are:
Author, Initials/First name., Year. Title of book. Edition. Place of publication: Publisher.
Example
Redman, P., 2006. Good essay writing: a social sciences guide. 3rd ed.
London: Open University in assoc. with Sage.
th
Baron, David P., 2008. Business and the organisation. 6 ed.
Chester (CT): Pearson.
3.2.1 Books with two, three or four authors
For books with two, three, or four authors of equal status the names should all be included in
the order they appear in the document. Use an ampersand (&) to link the last two multiple
authors.
The required elements for a reference are:
Authors, Initials., Year. Title of book. Edition. (only include this if not the first edition) Place:
Publisher.
Example
Barker, R. Kirk, J. & Munday, R.J., 1988. Narrative analysis. 3rd ed. Bloomington: Indiana
University Press.
3.2.2 E-books
For e-books the required elements for a reference are:
Author, Year, Title of book. [type of medium] Place of publication: Publisher. Followed by
“Available at:” include e-book source and web site address/URL(Uniform Resource Locator)
and routing details if needed. [Accessed date].
Example
Fishman, R., 2005. The rise and fall of suburbia. [e-book] Chester: Castle Press. Available
at: University Library/Digital Library/e-books http://libweb.anglia.ac.uk / E-books [Accessed 5
June 2005].
3.3 Journal articles and newspapers
3.3.1 Journal articles
For journal articles the required elements for a references are:
Author, Initials, Year. Title of article. Full Title of Journal, Volume number (Issue/Part
number), Page numbers.
Example
Boughton, J.M., 2002. The Bretton Woods proposal: an in depth look. Political Science
Quarterly, 42 (6), pp.564-78.
Perry, C., 2001. What health care assistants know about clean hands. Nursing Times, 25
May, 97(22), pp.63-64.
3.3.2 Journal articles from an electronic source
For journal articles from an electronic source the required elements for a reference are:
Author, Initials, Year. Title of article. Full Title of Journal, [type of medium] Volume number
(Issue/Part number), Page numbers if available.
Available at: include web site address/URL (Uniform Resource Locator) and additional
details of access, such as the routing from the home page of the source. [Accessed date].
Example
Boughton, J.M., 2002. The Bretton Woods proposal: an in depth look. Political Science
Quarterly, [Online]. 42 (6),
Available at: Blackwell Science Synergy http://www.pol.upenn/articles
[Accessed 12 June 2010].
3.3.3 Journal abstract from a database
For a journal abstract from a database where you have been unable to access the full article,
the required elements for a reference are:
Author, Initials, Year. Title of article. Full Title of Journal, [type of medium] Volume number
(Issue/Part number), Page numbers if available, abstract only.
Available at: include web site address/URL (Uniform Resource Locator) and additional
details of access. [Accessed date].
Example
Boughton, J.M., 2002. The Bretton Woods proposal: an in depth look. Political Science
Quarterly, [e-journal] 42 (6). Abstract only.
Available at:BlackwellScienceSynergydatabase
http://www.pol.upenn/articles, Blackwell Science Synergy
[Accessed 12 June 2005].
3.3.4 Newspaper articles
For newspaper articles the required elements for a reference are:
Author, Initials, Year. Title of article. Full Title of Newspaper,
Day and month before page number and column line.
Example
Slapper, G., 2005. Corporate manslaughter: …
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