BUSI760 Liberty Spirit Airlines Strategic Quality Management and Implementation Plan Paper Based upon the readings and research from the course, you will develop a Strategic Quality Management Implementation Plan for Spirit Airlines.
The Strategic Quality Management Implementation Plan (Section 3) is to be written as a document submitted to an executive team. Due to this, you may present the material in Section 3 in more of a report fashion rather than as an academic paper. The plan must be based on current research (including theory and practice) that is appropriate for the unique context of the organization selected. Think of the plan as a subset of the entire paper.
In support of your plan, write a 10–15-page literature review that focuses on the basis for the quality management tool/technique selected. Include at least 15 scholarly peer-reviewed references. The literature review must be included as an appendix (Section 4 of the format below); it must not be included in Section 3.
Note: Sections 1, 2, 4, and 5 must be in current APA format.
The assignment must be submitted in compliance with the requirements found in the Strategic Quality Management Implementation Grading Rubric. The assignment must be a minimum of 20 pages (not including the title page, abstract, and reference page).
Format
Title page – must include the following:
Course number and name
Paper title
Student name
Date submitted
Respectfully submitted to: (instructor’s name)
Abstract
Strategic Quality Management Implementation Plan – must include the following:
Introduction
Organizational context (background, structure, leadership, and culture)
Quality statement (how your organization approaches quality)
Identification of quality problem/process to improve
Goals and objectives
Model and methodology
Structure/scope (include who does what, stakeholder involvement, and communication plan)
Performance measure(s)
Time frame
Summative comments
Appendix (literature review)
References Strategic Quality Management Implementation Plan Grading Rubric
Criteria
Content 168 points
Application of
Knowledge
Synthesis of
Knowledge
Literature Review
Structure 72 points
Levels of Achievement
Advanced
Proficient
Developing
60 to 56 points
55 to 52 points
51 to 1 points
The Plan is well organized and
complete, with a clear, welldeveloped organizational
context, quality statement,
identification of quality
problem/process to improve,
and clear goals and objectives.
The Plan is organized and
complete, with a well-developed
organizational context, quality
statement, identification of
quality problem/process to
improve, and goals and
objectives.
The Plan is not well organized
and/or complete, and may lack a
clear organizational context,
quality statement, identification of
quality problem/process to
improve, and goals and objectives.
70 to 66 points
The plan presents an
appropriate model and
methodology that fits the
scenario well, well-developed
structure and scope,
measurable performance
metrics, a reasonable time
frame, and effective
summative comments.
65 to 61 points
The plan presents a model and
methodology that overall fits
the scenario, well-developed
structure and scope,
performance metrics, a time
frame, and summative
comments.
38 to 36 points
35 to 33 points
The literature review directly
supports the process
improvement tool selected.
The literature review presents
research in an engaging
manner, with dynamic
integration and presentation of
findings.
The literature review supports
the process improvement tool
selected. The literature review
presents research in an effective
manner, with some integration
and clear presentation of
findings.
Advanced
Proficient
Not present
0 points
No plan is provided.
60 to 1 points
0 points
The plan presents an appropriate
model and methodology that firs
the scenario well, well-developed
structure and scope, measurable
performance metrics, a
reasonable time frame, and
effective summative comments.
The paper does not present
a model.
32 to 1 points
0 points
The paper does not present a
literature review.
The literature review does not
always support the process
improvement tool selected. The
literature review presents
research but does not integrate
the findings.
Developing
Not present
Grammar and
Structure
APA Style
Materials/Resources
30 to 28 points
27 to 26 points
No grammar, spelling, or
punctuation errors are present.
Voice and person are used
correctly and consistently.
Writing is precise and word
choice is appropriate.
Few grammar, spelling, or
punctuation errors are present.
Voice and person are used
correctly. Writing style is
sufficient and word choice is
adequate.
10 points
9 points
Citations, references and
overall format are in current
APA style. Cover page and
References are correctly
formatted. Paper is written in a
clear, consistent font.
Citations, references and overall
format are in current APA style.
Cover page and References are
correctly formatted overall.
Paper is written in a clear,
consistent font.
32 to 30 points
29 to 28 points
At least 15 scholarly resources
(from peer-reviewed journals)
are included and are directly
related to the management
topic. A variety of respected
sources is evident.
At least 15 scholarly resources
(from peer-reviewed journals)
are included and are related to
the management topic. Some
variety is evident.
25 to 1 points
Several grammar, spelling, or
punctuation errors are present.
Voice and person are used
inconsistently. Writing style is
understandable but could be
improved. Word choice is
generally good.
8 to 1 points
Citations, references and overall
format are not always in current
APA style. Cover page and
References are not consistently
formatted.
27 to 1 points
0 points
Numerous spelling,
grammar, or punctuation
errors are present. Writing
style is difficult to
understand. Word choice is
poor.
0 points
APA formatting is not
followed.
0 points
Not all of the required scholarly
Academic materials are not
resources (from peer-reviewed
used.
journals) are included and may not
be related to the management
topic.
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