Ivy Tech Community College of Indiana Handling Diversity Executive Memorandum A case study will be provided for you to read and make a determination on how to handle the diversity issue. Submit a 400-500-word memo explaining your viewpoint, necessary steps or decisions (taking into account class lectures, course readings and relevant HR information). Memo would be written as if you are addressing your supervisor and must be professional. V443 Executive Memo #2
Executive Memo Rubric (worth up to 15 points each)
Submitted via Canvas by specified due date, no later than 11:59pm EST. Late submissions will have the grade reduced by
one full letter grade for each day they are late and will not be accepted more than 48 hours after the due date.
A case study will be provided for you to read and make a determination on how to handle the diversity issue. Submit a
400-500-word memo explaining your viewpoint, necessary steps or decisions (taking into account class lectures, course
readings and relevant HR information). Memo would be written as if you are addressing your supervisor and must be
professional.
Length > 0-5 points
1 point for every hundred words (max 5 points)
Standard email font size and type
Citation, Grammar, Spelling > 0-2 points
0 mistakes = 2pts, 1-3 mistakes = 1pt, 3+ mistakes = 0 points
Content > 0-8 points
Content includes analyzing the case study (not just paraphrasing the scenario that occurred), recommending
actions, research how others have addressed the situation, and how thoroughly you answered any questions
asked in the case study.
Brianna is a college student who is applying for summer jobs in town. She is majoring in
communications and marketing. She has experience in customer service and is very sociable. She
applies for a part time job at a local store.
Tom, the store manager, thinks that Brianna would be a good fit for his department and is interested in
pursing an interview. He emails Jessica, the HR manager, to set up an interview. Tom interviews
Brianna, and like he imagined, he is interested in offering her a position with the company.
In a series of email exchanges, he and Jessica discuss the three candidates that have applied for the job
and they review pros and cons for hiring each. In one email Jessica states well, I agree that all
candidates did a fine job in the interview but I think we should hire Brianna; after all, we dont have any
black employees and itll be good for marketing us. Tom, replies with more information from the
applications and ignores Jessicas comments about Brianna being black. Jessica sends a follow up email
where she again addresses Brianna as black. This time, Tom responds well, we do need a token black
person and she is really qualified so lets hire the black girl.
You are a manager in another department and someone anonymously leaves copies of the emails on
your desk.
1. How would you handle this situation? If you choose to tell someone, whom would that be?
2. What would you say? Answer this question, as if you were truly emailing someone. List what
you encountered, and your thoughts on if this is an appropriate discussion or not.
3. What recommendations do you have for the company?
Name: _________________________________
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