MHA 670 Belhaven University Servant Leadership Servant Leadership Discussion Discuss how the Christian health administrator might practice servant leadersh

MHA 670 Belhaven University Servant Leadership Servant Leadership Discussion Discuss how the Christian health administrator might practice servant leadership in a time of complexity and chaos in healthcare. Health Administration Capstone
MHA 670
Course Overview
1
Welcome to the Health
Administration Capstone
• This capstone course is designed to integrate
all of the Health Administration content into
the decision-making process. Students will
reflect on their ethical perspectives and
critical thinking skills as well as their
personal and professional growth from the
context of a Biblical world view.
2
Welcome to the Health
Administration Capstone (cont.)
• Emphasis will be placed on the student’s
ability to implement these strategies in
the formulation of a health care project
or case study they will potentially
encounter in the health care
environment.
3
Format for Hall Sessions
• Introduction of the Hall
• Hall Topics
• Biblical Foundations
• Hall Objectives
• Major points for the week’s learning
• Christian worldview applications
4
Learning Tools
• Completing all
components is
very important to
accomplish the
objectives of the
course.
• Hall lectures
? Hearing and seeing
• Text book
? Reading
• Individual homework
? Analyzing
• Discussion forum
? Applying and
Examining
5
Asynchronous Learning
• Motivated
? Asynchronous
learners must be
highly selfmotivated
• Responsible
? Asynchronous
learners must have
high responsibility
for assignments and
discussion
• Facts
? Asynchronous
learning is not easier
than traditional
classroom learning
? Learners must meet
deadlines
? It’s easy to think
we’re anonymous
because there’s no
face time.
6
Tips For Success
• Course Page
? Activities
? Homework
? Other activities
? Discussion forum
? Weekly discussion
? Media
? Syllabus
? Handouts & links
? Hall lectures
• Schedule
? Be attentive to
deadlines
? The week begins on
Sunday and ends on
Saturday
? Observe Sabbath
? Manage your time
7
Tips For Success (cont.)
• Do not procrastinate
? It’s easy to get
behind in an
asynchronous
course
? False security
that there is time
to catch up
? Each week builds
on the previous
• Sequence
? Set your schedule
? Hall lecture
? Assigned reading
? Discussion
? Homework
? Study key points for
quiz
? Take weekly quiz
8
Tips For Success (cont.)
• Communicate
?
?
?
?
?
Ask questions
Participate
Be engaged in discussions
Seek handouts
Contact the professor with
questions or problems
9
Biblical Foundation – MHA 670
• Romans 12:2
? Don’t copy the world
? Let God transform you
? Learn God’s will
? Good
? Pleasing
? Perfect
10
Biblical Foundation – MHA 670 (cont.)
11
Topics Covered In This Course
• The Christian Health Administrator’s Role
In A Changing Health Care Arena
• Servant Leadership and the Future Of
Health Care
• The Transformation of Healthcare
• Complexity, Chaos, and Change
• Innovation and the Healthcare Leader
12
Topics Covered In The Course
(cont.)
• Conflict and Crisis
• Vulnerability, Error and Opportunity
• Emotional Competence and
Transformation
• Coaching, Willingness, and Hope
• Renewing The Spirit of Leadership
13
Health Administration Capstone
MHA 670
Hall #1
Leadership and Transformation In Healthcare
Introduction to Hall
• Impact of cycle of change
• Challenge of change
• Understanding complexity
15
Topics Covered
• The Christian Health Administrator’s Role
In A Changing Health Care Arena
• Servant Leadership and Future Of Health
Care
• Transformation of Health Care
• Quantum Theory
• Principle-Centered Leadership
• Leading Future Change
16
Hall Objectives
• Discuss how Christian worldview frames
the role of the health administrator in
the transformation of health care.
• Discuss how servant leadership impacts
the future of healthcare.
• Discuss the transformation of health
care.
17
Hall Objectives (cont.)
• Identify the different skill sets required for
healthcare leaders in the 21st century.
• Understand the components of principlecentered leadership.
• Assess the impact of quantum science and
recent advances in technology on
healthcare and clinical practice.
18
Biblical Worldview Application
• Matthew 5:14-16
? Light of the world
? Gives light to
everyone
? Let your light shine
? Praise and glorify
God
19
Transformation
• Yesterday’s questions will not get
answered because tomorrow has
become today sooner than we ever
could have imagined.
(O’Grady & Malloch, 2011, p. 2)
20
Transformation
• Older models inadequate
• Major shift in power and control
? Worker is owner of work
21
Industrial Age Leadership
• Being a good manager
• Guiding one’s subordinates
• Directing their activities
• Critical Skills:
?
?
?
?
?
?
Planning
Organizing
Leading
Implementing
Controlling
Evaluating
22
Change In Organizational Design
Right Focus
Right Outcomes
23
Changing Organizational Models
24
Quantum Theory
• Everything is linked
? One thing impacts another
• Relationships, behavior, change
• Leadership skills
? Willingness to learn and change
? Define the journey into change
? Considers the whole
? Integration and synthesis
? Relatedness and team action
25
Characteristics of
Principle-Centered Leaders
• Continually Learning
? Continuous and self-directed
• Service Oriented
? Servant leaders
• Radiate Positive Energy
? Positive people
• Believe in other People
? Human potential
26
Characteristics of
Principle-Centered Leaders (cont.)
• Lead Balanced Lives
? Praise and blame
• See Life as an Adventure
? Savor life
• Are Synergistic
? Wholistic thinkers
• Exercise Self-Renewal
? Daily preparation
27
The 7 Habits Paradigm
• Primary
Endowments
? Be Proactive
? Begin with the end
in mind
? Put first things
first
• Private Victory
28
The 7 Habits Paradigm
• Secondary
Endowments
? Think Win/Win
? Seek first to
understand, then
to be understood
? Synergize
29
The 7 Habits Paradigm
• Unique
Endowment
? Sharpen the Saw
? Continuous
improvement
30
Biblical Worldview Application
• Proverbs 18:15
? Intelligent people ready to learn
? Ears open for knowledge
31
Change
• Not a thing or event
• Dynamic
• Role of the leader
? Engage
? Perceive
? Translate and guide
? Live in potential reality
32
Universal Dynamics of
Transformation
33
34
34
Tasks For Healthcare Leaders
• Bring others out of comfort zones
• Engage others in making changes
• Remove complacency
• Have a vision for the future
35
Tasks for Healthcare Leaders
(cont.)
• Communicate vision through behavior
• People need reason to change
• Set short-term aggregated goals
• Awareness of work demands
36
Changing Medical Therapies
37
Quantum Age Processes
• Relational models of thinking and
doing
• Context for action
• Fit between function and outcome
• Impact of technology
• Continuous and dynamic health service
• Digital age applications
38
Quantum Age Processes (cont.)
• Changes in leadership context
? Out with the old
? Advantages of change
? Personal engagement
• Replace traditional leadership models
• One Comprehensive System
• New Understanding of Planning
39

Quantum Age Processes (cont.)
• Balance between stability and
complexity
• Life is lived in the informal network
• Thriving, not competing networks
• Impact of time compression
40
Reconfiguring Healthcare
• Decline in hospital beds
• Decentralized service structure
• Increase in outpatient services
• Change in professional roles
• Increased user accountability
• Impact of technology
41
42
Biblical Worldview Application
• Proverbs 19:2
? Knowledge must accompany enthusiasm
? Haste make mistakes
42
Recap of Hall
• The Christian Health Administrator’s
Role In A Changing Health Care Arena
• Servant Leadership and Future Of
Health Care
• Transformation of Health Care
• Quantum Theory
• Principle-Centered Leadership
• Leading Future Change
43
44
What next?
• Complete the reading assignments
• Take the Hall Quiz
• Answer the discussion questions
• Complete the written assignment
44
References
• Covey, S. (1992). Principle-Centered Leadership. Los
Angeles, CA: Fireside Press.
• Porter-O’Grady, T. & Malloch, K. (2011). Quantum
Leadership – Advancing Innovation, Transforming
Health Care. (3rd ed.). Sudbury, MA: Jones & Bartlett
Learning.
• Marquis, B. & Huston, C. (2009). Leadership roles and
management functions in nursing: theory and
application. (6th ed.). Philadelphia, PA: Lippincott
Williams & Wilkins.
• The Holy Bible (New Living Translation)
45

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