Cornell College Customer Goal Setting Form you must have at least 3 one for each category. The first goal is more of a task, the goals should be e.g. improving guest check-in experience. Your initiatives need to address how will you e.g. prepare, improve from 3 to 4 in giving the sales team direction, do you need ti improve your knowledge before you conduct training for guest services?Each category at least have 2 goals and 3 tasks.Finish three category using the gaol setting form template. GOAL SETTING FORM
Employees Name:
Goal Category:
Job Title:
Employees
Performance Period:
Date:
Guests/Customers
Shareholders/Owners
Identify this categorys requirements (e.g.
What is the goal?)
Identify measures of categorys satisfaction:
Tasks to Achieve Goal with Target Dates:
Readiness Level: 1-4
(1 low level, 4 high)
What are important linkages (e.g. other groups,
departments, individuals impacted by the goal
Initiatives to Improve Readiness Level:
Goal Results
(against measures):
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