PGCC GG Freightways CIO Organizational Structure Memo Paper GG Freightways (GGFRT) CIO Organizational Structure Memo Paper Before you begin this assignmen
PGCC GG Freightways CIO Organizational Structure Memo Paper GG Freightways (GGFRT) CIO Organizational Structure Memo Paper
Before you begin this assignment, be sure you have read the GG Freightways Case Study, as well as all materials in the course to date.You will also need to review any feedback you received on your IT Strategic Plan #2 assignment.
Purpose of this Assignment
This assignment gives you the opportunity to demonstrate your ability to apply the course concepts to address the organizational changes needed to evolve the information technology (IT) department into a true CIO organization to support the GG Freightways (GGFRT).This assignment specifically addresses the following course outcome to enable you to:
explain the roles and responsibilities of an information technology department to support an organizations IT strategy
CIO Organizational Structure Memo
For this assignment, you will assume the role of the Chief Information Officer (CIO) at GGFRT (i.e., you are Lance).Since you are GGFRTs first CIO, the Chief Financial Officer (CFO) has asked you for a plan for the organizational changes you need to make.One of the first things you realize is that the organization that exists is just an IT Department and you know that what GGFRT needs and has hired you to create an organization that fulfills the broad responsibilities of a Chief Information Officer. You know that your proposal needs to be convincing to the CFO in order for you to get the resources you need.
Assignment
You will develop a memorandum addressed to the CFO that explains how you want to change your IT Department into a CIO organization and why.Your memo will address each of the topics listed below, and should be written so that it flows well from one section to the next.In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited.Remember to use the APA formatting rules and correctly cite and reference your sources with APA format.Use the Grading Rubric to be sure you have covered everything.
Please include the following in your memorandum, ensuring that each section flows well to the next, and that the overall memo creates a compelling justification for your new organizational structure.
Introduction and Purpose Open your memo with a brief (2 or 3 sentences) explanation of why you are writing it.Provide some background on the current inefficiencies in the IT Department; thus, the need for reorganization.
Leadership Philosophy Since you are the CIO and a member of the senior leadership team of GGFRT, it is important for the other members of the team to understand your (1) leadership philosophy and (2) the management style you will use to meet the companys needs.This should be a short paragraph that ties to the priorities and/or issues outlined in the Case Study, and lays the foundation for the organizational structure you will propose below.Refer to course readings and presentations on leadership.This is also a good area in which to do some external research for specific leadership qualities and a management style you will utilize.
Internal IT Strategies To show how your CIO organization will support GGFRT, you will present and explain three (3) internal IT strategies.For Part 2 of your IT Strategic Plan, you provided at least one (1) example of an internal IT strategy.Identify your internal IT strategy from the ITSP #2 assignment, then add two (2) more internal IT strategies, so that you have a total of three (3).The strategies you develop must address:people, process and technology one strategy for each.Describe each of the three strategies, identify if they address people, process or technology and explain how they will help improve the organizations effectiveness.Refer to the Creating a Future Vision for the Chief Information Officer from Week 2 for an explanation of internal and external (business-enabling) IT strategies.A short introductory paragraph should be included before the tables content.
Current IT Department Structure Use the information provided in the Case Study to draw an organization chart depicting the current roles and responsibilities of only the 22 IT Department personnel.You may take some liberties in how you align the staff that is described in the Case Study, but all IT staff positions or groups must be included in the structure.Be sure to introduce or explain your organizational chart in the sections introduction.Refer to course materials for an example of an IT organization chart.You may use the Shapes tool or the SmartArt tool to develop your organizational hierarchy chart, or you may paste in your chart from another drawing tool.
New CIO Organization Explain in a paragraph or two how a CIO Organization is different from an IT Department. Included should be the goals/responsibilities of an IT Department, a CIO Organization, then the differences between them. Integrate examples from the case study in your response.Be sure to create a transition from the previous section. This may be an area for you to do some external research (a reference should be provided for more credit).
Key Services List and explain three (3) key services (personnel, sub-departments of the CIO Organization) that need to be included in your new CIO organizational structure.You may eliminate functions or positions from your current organizational structure if you believe it will improve your effectiveness and/or efficiency; these should be explained.You should also add (and explain) any functions that you will need in your new CIO organization.Be sure these services are appropriate to your IT strategies (section #3) and note how each relates in your discussion.
New CIO Organization Structure Briefly explain what changes you will make and why.Draw an organization chart depicting your new CIO organizational structure.Be sure that the key services you listed are covered by the new organizational structure. (Follow the guidelines for drawing the organization chart given above for the current organization.)
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Internal IT Strategy/Description
(Spring 2019)
People, Process, or Technology (state which one or more is applicable
Explanation how this IT Strategy will Help Improve the Organizations Effectiveness
Example:do not use but leave it in the table when completing this section.
Meet compliance requirements by updating current technology or developing/acquiring new technology to meet these various mandates (only one would be chosen from the business strategic objective from ITSP #1).
Technology
By updating Accurate Financials (to meet SOX requirements), updating current or developing a new Fleet Maintenance System, notification on 10K mandated vehicle safety checks will be timelier, developing technology to capture driver hours, the company will be more proactive in their scheduling of vehicles and drivers in their operations which results in a more efficient day-to-day operations.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Key Service (Spring 2019)
State IT Strategy (section #3) /Key Services Relationship to IT Strategy
Example:do not use but leave it in the table when completing this section.
Addition to the IT staff of a Compliance Officer
Meet compliance requirements by updating current technology or developing/acquiring new technology to meet those mandates/By adding this position, it will oversee any projects/personnel that would be involved on any projects where compliance mandates are being implemented to ensure that all mandate requirements are covered in the software.
Reading materials
==================================
IT Portfolio Management
IT Portfolio Management FAQs
Portfolio Rationalization_ Effective Optimization of IT Funds – CIO Council
IHS Risk Management Guide
Developing a Successful Governance Strategy –Read Ch.6, Risk Management
IT Decision Quadrant
Business Continuity Planning
FFIEC_BusinessContinuityPlanning
The System Development Life Cycle
Six Phases of Project Management — https://www.projectmanagement-training.net/categor…
Waterfall versus Agile Project Management –> https://www.projectmanagement-training.net/categor…
Good Practices for Developing User Requirements
Value Attainment
The FruITion Papers, It’s Time to Change your Investment Culture — https://www.bcs.org/upload/pdf/cpotts-191010_1.pdf
Cost Estimation
Performance Measures
Module: Business Case & Putting It All Together Overview
IT Governance Maturity Model
Module: Business Case & Putting It All Together Commentary
Change Management – Sample Process Guide
Developing a Successful Governance Strategy — Read Ch.5, Capability Maturity & Assessment
Developing a Successful Governance Strategy —-Read Ch.8, IT and Audit Working Together and Using CobiT
Introduction to the Information Technology Infrastructure Library (ITIL)—->
Benefits of ITIL — > https://www.thebalancecareers.com/information-tech…
Information Technology Infrastructure Library Guide — http://www.itinfo.am/eng/information-technology-in…
What is ITIL? Your guide to the IT Infrastructure Library: Definition and Solutions –> https://www.cio.com/article/2439501/infrastructure…
Colonel Murray’s Leadership Philosophy
How Great Leaders Inspire Action – Simon Sinek — https://www.ted.com/talks/simon_sinek_how_great_le…
The FruITion Papers, Tools for Leading Business Change –https://www.bcs.org/upload/pdf/cpotts-191010_1.pdf
IT Gets Organized: Introducing the Office of the CIO –https://www.cio.com/article/2442473/it-gets-organi…
Structuring IT Organizations for Service Excellence — https://deloitte.wsj.com/cio/2014/09/17/structurin…
The FruITion Papers, The Limits of Running IT Like a Business — https://www.bcs.org/upload/pdf/cpotts-191010_1.pdf
Dept of Energy OCIO Org Chart
Organizational Change Management Methodology
Additional instructions
*** Please use two scholar published articles to complete this work. Make note to cite all sources use
*** I have attached instructions and part 2 bellow
*** format the paper using the formatting instructions given.
**** Please use that and the Grading Rubric in the instruction guide to write this paper please
Comments from part- I was score 86%
You addressed each critical component of this course assignment very effectively. Both the risk management and business continuity sections are concise and comprehensive. Although you didn’t follow directions and include both Part 1 and Part 2 in the same document. GG Freightways (GGFRT) CIO Organizational Structure Memo Paper
Before you begin this assignment, be sure you have read the GG Freightways Case Study, as well as all
materials in the course to date. You will also need to review any feedback you received on your IT
Strategic Plan #2 assignment.
Purpose of this Assignment
This assignment gives you the opportunity to demonstrate your ability to apply the course concepts to
address the organizational changes needed to evolve the information technology (IT) department into a
true CIO organization to support the GG Freightways (GGFRT). This assignment specifically addresses
the following course outcome to enable you to:
explain the roles and responsibilities of an information technology department to support an
organizations IT strategy
CIO Organizational Structure Memo
For this assignment, you will assume the role of the Chief Information Officer (CIO) at GGFRT (i.e., you
are Lance). Since you are GGFRTs first CIO, the Chief Financial Officer (CFO) has asked you for a plan
for the organizational changes you need to make. One of the first things you realize is that the
organization that exists is just an IT Department and you know that what GGFRT needs and has hired
you to create an organization that fulfills the broad responsibilities of a Chief Information Officer. You
know that your proposal needs to be convincing to the CFO in order for you to get the resources you
need.
Assignment
You will develop a memorandum addressed to the CFO that explains how you want to change your IT
Department into a CIO organization and why. Your memo will address each of the topics listed below,
and should be written so that it flows well from one section to the next. In addition to the course
materials, at least one external resource (resource other than those provided in the class) must be used.
Two or more cited references will earn top credit. Use a separate References page to list just
the references you have cited. Remember to use the APA formatting rules and correctly cite and
reference your sources with APA format. Use the Grading Rubric to be sure you have covered
everything.
Please include the following in your memorandum, ensuring that each section flows well to the next, and
that the overall memo creates a compelling justification for your new organizational structure.
1. Introduction and Purpose Open your memo with a brief (2 or 3 sentences) explanation of why
you are writing it. Provide some background on the current inefficiencies in the IT Department;
thus, the need for reorganization.
2. Leadership Philosophy Since you are the CIO and a member of the senior leadership team of
GGFRT, it is important for the other members of the team to understand your (1) leadership
philosophy and (2) the management style you will use to meet the companys needs. This
should be a short paragraph that ties to the priorities and/or issues outlined in the Case Study,
and lays the foundation for the organizational structure you will propose below. Refer to course
readings and presentations on leadership. This is also a good area in which to do some external
research for specific leadership qualities and a management style you will utilize.
July 2, 2019
1
3. Internal IT Strategies To show how your CIO organization will support GGFRT, you will present
and explain three (3) internal IT strategies. For Part 2 of your IT Strategic Plan, you provided at
least one (1) example of an internal IT strategy. Identify your internal IT strategy from the ITSP
#2 assignment, then add two (2) more internal IT strategies, so that you have a total of three
(3). The strategies you develop must address: people, process and technology one strategy
for each. Describe each of the three strategies, identify if they address people, process or
technology and explain how they will help improve the organizations effectiveness. Refer to the
Creating a Future Vision for the Chief Information Officer from Week 2 for an explanation of
internal and external (business-enabling) IT strategies. A short introductory paragraph
should be included before the tables content.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Internal IT
Strategy/Description
Example: do not use but
leave it in the table when
completing this section.
Meet compliance
requirements by updating
current technology or
developing/acquiring new
technology to meet these
various mandates (only one
would be chosen from the
business strategic objective
from ITSP #1).
People,
Process, or
Technology
(state
which one
or more is
applicable
Technology
Explanation how this IT Strategy will
Help Improve the Organizations
Effectiveness
By updating Accurate Financials (to meet SOX
requirements), updating current or developing
a new Fleet Maintenance System, notification
on 10K mandated vehicle safety checks will be
timelier, developing technology to capture
driver hours, the company will be more
proactive in their scheduling of vehicles and
drivers in their operations which results in a
more efficient day-to-day operations.
4. Current IT Department Structure Use the information provided in the Case Study to draw an
organization chart depicting the current roles and responsibilities of only the 22 IT Department
personnel. You may take some liberties in how you align the staff that is described in the Case
Study, but all IT staff positions or groups must be included in the structure. Be sure to
introduce or explain your organizational chart in the sections introduction. Refer to
course materials for an example of an IT organization chart. You may use the Shapes tool or the
SmartArt tool to develop your organizational hierarchy chart, or you may paste in your chart from
another drawing tool.
5. New CIO Organization Explain in a paragraph or two how a CIO Organization is different from
an IT Department. Included should be the goals/responsibilities of an IT Department,
a CIO Organization, then the differences between them. Integrate examples from the
case study in your response. Be sure to create a transition from the previous section. This
July 2, 2019
2
may be an area for you to do some external research (a reference should be provided for more
credit).
6. Key Services List and explain three (3) key services (personnel, sub-departments of the CIO
Organization) that need to be included in your new CIO organizational structure. You may
eliminate functions or positions from your current organizational structure if you believe it will
improve your effectiveness and/or efficiency; these should be explained. You should also add
(and explain) any functions that you will need in your new CIO organization. Be sure these
services are appropriate to your IT strategies (section #3) and note how each relates in your
discussion.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Key Service
State IT Strategy (section #3) /Key
Services Relationship to IT Strategy
Example: do not use but leave it in the
table when completing this section.
Addition to the IT staff of a Compliance
Officer
Meet compliance requirements by updating
current technology or developing/acquiring
new technology to meet those mandates/By
adding this position, it will oversee any
projects/personnel that would be involved on
any projects where compliance mandates are
being implemented to ensure that all mandate
requirements are covered in the software.
7. New CIO Organization Structure Briefly explain what changes you will make and why. Draw an
organization chart depicting your new CIO organizational structure. Be sure that the key services
you listed are covered by the new organizational structure. (Follow the guidelines for drawing the
organization chart given above for the current organization.)
8. Key Milestones Your memo should include three (3) key milestones (tasks or events) associated
with accomplishing the changes that you see are needed to change the IT Department into a CIO
organization. Each milestone should be briefly described (in a sentence or two) and a target
completion date should be shown. In addition, for each milestone you should identify at least
one issue or concern you have with accomplishing it. One example using a milestone not related
to the organization might be: The milestone is to consolidate all servers into a new data center
by Oct 2017. Some issues might be: (1) a secure data center must be located, (2) it will require
significant downtime for the corporate servers, and (3) the initial cost will be high. An example
related to the case study is presented below.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Key Milestone
Example: do not use but
leave it in the table when
completing this section.
Hiring of the Compliance
Officer
Target Completion Date
(list in chronologic order)
October 31, 2019
Issue(s)/Concerns
Accomplishing the
Milestone
Finding a person with the
correct skill set with a
thorough understanding of
both IT and the various
agencies compliance
requirements may be difficult
July 2, 2019
3
9. Conclusion Provide an appropriate closing to your memo.
Formatting Your Assignment
In the CIO Memo assignment, you are preparing the document based on the feedback from the
second assignment and scoring rubric.
Continue to use a title page from the ITSP #1 assignment that includes: The company name, title of
assignment, your name, Course and Section number and date.
Use outline format in the assignment instructions above, for these sections:
1. Introduction and Purpose
2. Leadership Philosophy
3. Internal IT Strategies
4. Current IT Department Structure
5. New CIO Organization
6. Key Services
7. New CIO Organization Structure
8. Key Milestones
9. Conclusion
Write a short concise paper: Use the recommendations provided in each area for length of
response. Its important to value quality over quantity.
Content areas should be double spaced; table entries should be single spaced.
To copy a table: Move your cursor to the table, then click on the small box that appears at the
upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in
your paper where you want the table and right click and PASTE the table.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table (if required in that specific section), so the reader understands why the table
has been included.
1. Use at least two resources with APA formatted citation and reference. Any course content
should be from the class reading content, not the assignment instructions or case study itself.
For information on APA format, refer to Content>Course Resources>Writing Resources.
Begin a Reference Page for resources required for this assignment. Use APA format for your
reference page.
Running headers are not required for this report.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word. Keep tables in
Word format do not paste in graphics.
The format of the assignment must be completed in MS Office Memo format. Use a template
from Word to start this assignment.
July 2, 2019
4
Your submission should include your last name first in the filename:
Memo
Lastname_Firstname_CIO
The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course
concepts and vocabulary from the course materials and addressed all parts of the assignment. The
organizational structure you propose is not as important as that it makes sense in light of the course
content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the
assignment.
GRADING RUBRIC:
Criterion
Introduction
and Purpose
Leadership
Philosophy
90-100%
Far Above
Standards
5 Points
80-89%
Above
Standards
4 Points
70-79%
Meets
Standards
3.5 Points
60-69%
Below
Standards
3 Points
< 60%
Well Below
Standards
0-2 Points
Introduction and
purpose of the
memo are clear
and concise and
set the stage for
the remainder of
the memo;
clearly tied to the
Case Study;
demonstrate
understanding of
course concepts,
analysis and
critical thinking.
9-10 Points
Introduction
and purpose of
the memo are
clear and
concise, set the
stage for the
remainder of
the memo, and
are tied to the
Case Study.
Introduction and
purpose provide
explanation of
why the memo
is being written.
Introduction
and purpose
may not be as
clear, concise,
or set the stage
for the
remainder of
the memo.
Introduction
and purpose
are not
provided;
and/or are not
appropriate to
the Case
Study; or
provide too
little
information.
8 Points
7 Points
6 Points
0-5 Points
CIO leadership
philosophy and
management
style are well
defined with
reference used to
support
explanation;
explicitly tied to
the priorities
and/or issues in
the Case Study;
and lay the
foundation for
the organizational
structure
proposed in the
memo.
CIO leadership
philosophy and
management
style are well
defined; are
tied to the
priorities
and/or issues in
the Case Study;
and lay the
foundation for
the
organizational
structure
proposed in the
memo.
CIO leadership
philosophy and
management
style are
discussed and
are tied to the
Case Study.
CIO leadership
philosophy and
management
style may be
partially
defined; and/or
partially tied to
the priorities
and/or issues in
the Case Study.
Leadership
philosophy
and
management
style are not
included; are
clearly not tied
to the Case
Study; and/or
provide too
little
information.
Total
Possible
Points
5
10
July 2, 2019
5
Internal IT
Strategies
Current IT
Department
Structure
9-10 Points
8 Points
7 Points
6 Points
0-5 Points
This section
includes an
effective and
well-written
introductory
paragraph that is
applicable to the
Case Study and
the table that
follows. Three (3)
internal IT
strategies are
presented, fully
described and a
full and
convincing
explanation given
as to how each
will improve the
organizations
effectiveness; IT
strategies are
very appropriate
for the Case
Study. There is
one (1) identified
strategy for each
of: people,
process, and
technology;
demonstrates
strong
understanding of
course
vocabulary and
concepts,
analysis and
critical thinking.
9-10 Points
This section
includes an
appropriate
introductory
paragraph that
is applicable to
the Case Study
and the table
that follows.
Three (3)
internal IT
strategies are
presented, fully
described and a
full and a good
explanation
given as to how
each will
improve the
organizations
effectiveness;
IT strategies
are appropriate
for the Case
Study. There is
one (1)
identified
strategy for
each of:
people,
process, and
technology;
demonstrates
understanding
of course
vocabulary and
concepts.
This section
includes an
introductory
paragraph that
applies to the
Case Study.
Three (3)
internal IT
strategies are
presented,
described and
an explanation
given as to how
each will
improve the
organizations
effectiveness; IT
strategies are
appropriate for
the Case Study.
There is one (1)
identified
strategy for
each of: people,
process, and
technology.
Fewer than
three (3)
internal IT
strategies are
presented;
descriptions
and
explanations
are partially
complete or
accurate; the
table lacks an
introduction;
strategies are
not appropriate
for the Case
Study; and or
do not cover
people, process
and
technology.
Internal IT
Strategies are
not included;
are not tied to
the Case
Study; the
table lacks an
introduction;
and/or provide
too little
information.
8 Points
7 Points
6 Points
0-5 Points
A well-written
introduction to
this section is
followed by an
organizational
chart that
includes all of the
current positions
and groups of the
IT staff; is highly
relevant to the
An appropriate
introduction to
this section is
followed by an
organizational
chart that
includes all of
the current
positions and
groups of the
IT staff; is
An introduction
to this section is
followed by an
organizational
chart that
includes all of
the current
positions and
groups of the IT
staff; is relevant
to the Case
The
introduction is
somewhat
applicable, or
missing; the
organizational
chart does not
include all
current
positions and
groups of the
Current IT
Department
organization
chart is not
included or is
extremely
poorly
presented,
contains many
spelling errors
and/or does
10
10
July 2, 2019
6
New CIO
Organization
Key Services
Case Study.
Organization
chart is very
professionally
presented; uses a
logical and easily
understandable
structure, and
spelling is
correct.
9-10 Points
relevant to the
Case Study;
organization
chart is
professionally
presented;
uses a logical
structure, and
spelling is
correct.
8 Points
Study;
organization
chart uses a
logical structure,
with very few
spelling errors.
IT staff; chart
is not relevant
to the Case
Study; chart
does not use a
logical
structure;
and/or contains
several spelling
errors.
6 Points
not convey the
information.
Detailed
explanation of
the differences
between an IT
Department and
a CIO
organization is
well written with
reference used to
support
explanation;
discussion is tied
to previous
sections and case
study information
with good
transition;
demonstrates
thorough
understanding of
course
vocabulary and
concepts,
analysis and
critical thinking.
Explanation of
the differences
between an IT
Department
and a CIO
organization is
complete, well
written and
demonstrates
good
understanding
of course
vocabulary and
concepts,
analysis and
critical thinking.
A smooth
transition ties
this section to
previous
sections
including
integration of
case study
information.
An explanation
of the
differences
between an IT
Department and
a CIO
organization is
provided.
Transition from
previous
sections is
provided. Some
discussion of
case study
information was
provided.
Explanation of
the differences
between an IT
Department
and a CIO
organization
may not be
accurate or
complete;
transition may
be missing or
ineffective.
Minimal to no
discussion of
case study
information
was provided.
Explanation of
differences
between an IT
Department
and a CIO
organization is
not included,
or extremely
minimal in
content or
accuracy; little
effort shown.
14-15 Points
12-13 Points
10-11 Points
9 Points
0-8 Points
Three (3) key
services are listed
and fully
explained in
detail, including
new services;
elimination of
functions or
positions no
longer needed
are convincingly
explained;
Three (3) key
services are
listed and fully
explained,
including new
services;
elimination of
functions or
positions no
longer needed
are explained
well; services
Three (3) key
services are
listed and
explained,
including new
services;
eliminated
services are
explained. All
services are
appropriate to
IT Strategies
Fewer than
three (3) key
services are
listed or
explained;
and/or
explanations
are incomplete;
and/or
eliminated
functions are
not explained;
Key Services
are not
included, or
are too few
and
incompletely
explained;
and/or are not
at all
appropriate to
the IT
Strategies
7 Points
0-5 Points
10
15
July 2, 2019
7
New CIO
Organization
Structure
Key
Milestones
services are
highly
appropriate to
the IT Strategies
provided above
and are
applicable to the
Case Study;
relationship to
the IT strategy is
thoroughly
discussed;
demonstrates
strong
understanding of
course
vocabulary and
concepts,
analysis and
critical thinking.
9-10 Points
are appropriate
to the IT
Strategies
provided above
and are
applicable to
the Case Study;
relationship to
the IT strategy
is clearly
discussed;
demonstrates
understanding
of course
vocabulary and
concepts,
analysis and
critical thinking.
above;
relationship to
the IT strategy
is discussed.
and/or services
are not
appropriate to
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