Human Resources Management in Seasonal Ski Resort Case Study Discussion SCENARIO: You are the HR Director of a seasonal ski resort in Vail, Colorado. One

Human Resources Management in Seasonal Ski Resort Case Study Discussion SCENARIO:

You are the HR Director of a seasonal ski resort in Vail, Colorado. One of the hourly kitchen employees approaches you and says that he was told by the kitchen manager that he could not receive company benefits because he works part-time hours; however, he informs you that he was hired during the off-season as a full-time employee, and has been working 25 hours per week because currently he is not needed for any additional hours. At the same time, he claims that one of the front desk staff told him that they were hired as a part-time employee, but receives benefits because they have been working 40 hours per week for the past year.


1. What would you do to resolve this situation? Please be very detailed in your response and give the steps that you would follow to rectify the situation. (25 points)

2. What criteria must be met for employees to receive benefits? Would there be any reason for an employee to potentially be disqualified from receiving employee benefits? (15 points, 7.5 points for each portion of the question)


Please write your response as a Word document with basic APA formatting present (headers, page numbers, font, spacing, and in-text citations with reference list). Upload the completed document for grading.
Your responses should not be framed as “I believe, I feel, I think…” You are expected to use at least two to three outside resources to develop and support your answers.
Answer questions in a numbered list so I’m not left to guess which questions you’ve answered.
There is not a minimum length for your responses but make sure you are properly responding to each question asked fo you.
Each question is worth the point value in parentheses and the final 10 points will account for APA formatting and use of outside resources to strengthen your responses.

Please do this work by yourself, thanks. Employee
Chapter 9
Learning Objectives
1. Create a compensation policy for a
2. Discuss the importance of the labor
market and how you must adjust to
3. Identify what workplace legalities exist
in compensation.
4. Identify the difference between exempt
and nonexempt employees.
5. Describe unions and the role they play
in the work force.
6. Be able to establish the rate of pay for
a job.
Compensation Policy
Three Key
Pay incentives
Compensation Objectives
and Strategies
• Start with goals and strategies
• What do you want to achieve?
• How will you accomplish your goals?
• How can you attract and maintain
excellent employees?
• How can you compete?
The Labor Market
• Workers find paid work
• Pay rates and wages are determined
• Employer can find those able and
willing to work
• Healthy market = low unemployment
• Struggling market = high unemployment
Exempt and Nonexempt
• Fair Labor Standards Act (FLSA)
• Exempt employees
• Nonexempt Employees
Union Influences on
• Labor Union
• Union negotiate with employer on
behalf of the members
• Could include promotions, wages,
hiring and firing, safety in the
workplace, policies, and work rules
Compensation Tools
• Job-based approach
• Skill-based approach
Wage and Salary
• Method to collect information in order
to compare compensation levels
across organizations
• Establishing a pay rate for a job
Benchmark jobs
Job evaluation
Pay grades
Price range
Bonuses and merit pay
Tips and service charges
Technology in HR
• Electronic compensation
• Human Resources Management
Merit Increases
• Tied to performance
• Important factor in compensation
• Encourages continuous performance
on the job
Skill- and KnowledgeBased Pay
• Tied to knowledge, skills, and
• Allows for fair compensation
• Creates a more efficient operation
Harmonious Workplace
Comparable Worth and
Competency-Based Pay
• Comparable means to pay equally for
comparable jobs (men vs women)
• Competency-based rewards
employees based on knowledge,
skills, and behaviors
The Pay Plan
• Defines a company’s:
Work week
The day pay is dispersed
Increases in pay
Managing Remuneration
• Developing and installing skills in
employees to grow the company
• Leads to an increase value to other
• Try to make the compensation
attractive, but also operationally
Discussion Questions /
1. What is the difference between exempt
and nonexempt employees? Is one better
than the other and why or why not?
2. Do you feel wage increases or “raises”
should be based on seniority, knowledge
of the job, or a job evaluation based on
performance? Do you believe one is more
effective than another?
3. Why do companies offer bonus programs
or incentives that involve monetary
rewards? Is this an effective way to
motivate employees?
4. Describe the theory behind a pay grade
and discuss its legitimacy in determining
wages for employees.
Employee Benefits
and Services
Chapter 10
Learning Objectives
1. Describe the four legally required
2. Explain the two main types of
insurance plans and the difference
between them.
3. Explain the various voluntary
benefits that employers may offer.
4. Identify the characteristics of the
different retirement and savings
Types of Benefits
• Legally required
• Health insurance
• Insurance
• Retirement
• Time off
• Employee services
Legally Required
• Social Security
• Workers’ Compensation
• Unemployment Insurance
• Family and Medical Leave
Voluntary Employer Paid
• Must be offered to all employees at
the same level
• May be presented as a flexible
benefits program
• May include: paid time off, medical,
optical, dental
Kinds of Healthcare
• Health Maintenance Organizations
• Preferred Provider Organizations
Healthcare Cost Control
Develop a self-funding arrangement for health insurance
Coordinate health insurance plans for families with two working
Develop a wellness program for employees
Offer high-deductible health plans for employees
Retirement Plans
Benefit Plans
401 K Plans
Plans (IRAs)
Other Benefits
Discussion Questions /
List and briefly discuss the six categories of
benefits outlined in the chapter.
Discuss the difference between disability income
and workers compensation.
Discuss Social Security; what is it? How is it
funded? And who is eligible to receive it?
List the qualifications and eligibility requirements
for leave of absence under FMLA guidelines.
List the criteria necessary for employees to be
eligible for unemployment insurance.
List the reasons that employees may be
disqualified for unemployment insurance benefits.
Briefly explain flexible benefit programs.

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