I’m trying to study for my Psychology course and I need some help to understand this question.
DQ 1:
Commitment
Describe a scenario involving a conflict where one or more of the parties created obstacles to resolution because of their lack of commitment to the resolution process. Why do you believe the party lacked commitment? What could have been done to encourage the individual to commit to the process? Review at least two posts from your peers. Identify any similarities you find in the reasons given for the lack of commitment to the process.
DQ 2:
Ombudsperson Services
Many universities provide an ombudsperson service for members of their community to use when issues arise that interfere with work relationships or productivity. Describe an ombudsperson service that you are familiar with and the kinds of issues addressed by the service. If you are not familiar with ombudsperson services, you should research ombudsperson services and the issues they address. Respond to at least two of your classmates’ postings by Day 7. Describe the limits of the ombudspersons role in the particular situation and how expanded conflict resolution options may help the conflict the situation.
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