Information Resource Management Questions please read all the questions and answer them . I will attach file below . 1. What are the four revolutionary dev

Information Resource Management Questions please read all the questions and answer them . I will attach file below . 1. What are the four revolutionary developments in computing evolution and
what did they all have in common? What are the implications for future uses
of computing in the public sector?
2. Using terminology provided in the lectures, describe the basic elements of
knowledge work and how they compare to the traditional “factory model.”
Which of the knowledge work phases takes the most time and effort and
which other phase suffers as a result? What are the implications for public
sector organizations in terms of how they use technology?
3. Based on what you have learned this semester, what are the pros and cons
of deciding to use government-off-the-shelf versus custom-developed
software? Take the position that you want a system that is tailored to the
specific needs of your government organization and make an argument for
developing it using in-house staff rather than purchasing a COTS package
4. Are Microsoft products proprietary or open-source? What are the
advantages and disadvantages of using proprietary versus open-source
software? So you think the public sector could benefit by shifting to opensource software?
5. The public sector has historically made use of wide area networks, local
area networks and the Internet. Which agencies do you think were the last to
adopt the Internet and let its employees have access to the Internet and why?
6. How does the federal government deploy E-government? What are its
best uses of e-government? How do you think e-government progress
compares to e-commerce progress?
7. Identify best public sector uses of customer relationship management
application. Explain why these are the best. How do you think government
use of customer relationship management technology compares to private
sector use?
8. From a federal government perspective, what is an IT Capital Planning
and Investment Control (CPIC) process? In terms of how projects have been
managed in the past, what changes in management need to be made in order
to implement an investment management approach?
9. What are the key elements of an effective CPIC process? How is IT
portfolio analysis similar to and different from financial portfolio analysis?
What is done with the results of an IT portfolio analysis?
10. Explain what we mean by enterprise architecture in the public sector?
What is an enterprise architecture used for any by whom?

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