BUS3382 Troy University Technology in Business Communications Discussion 1. No format needed. 2. 200-250 words for each question. Sample answer for Q1:

BUS3382 Troy University Technology in Business Communications Discussion 1. No format needed.

2. 200-250 words for each question.

Sample answer for Q1:

Not every aspect of technology is positive. Theoretically, this unprecedented access to information should mean we are better-informed and more productive than we were in any previous generation. Employers know that not every aspect of technology is positive. Studies suggest access to the Internet during business hours can reduce workplace productivity by up to 40 percent, as employees turn their minds from work to social interaction and play. Much worktime is lost to FaceTime, e-mailing and gossiping between family, friends, and co-workers, and playing on-line games. And at its worst, the internet can aid in workplace bullying and harassment as colleagues tend to reach out to each other secretly via the Internet, rather than publicly by the water-cooler. These are all examples of how I have seen technology abused in the workplace.

However, used properly, a workplace cannot survive without technology. If I were in charge, I would disable games and certain social media from being used at work. I would have a technology policy in place that all employees would read and sign, and I would monitor the usage. Everyone needs a work break, but loosing 40 percent of your workplace productivity can certainly cause a company to go “belly-up”. Discussion Questions:
1. Technology in Business Communications:
Appropriate Technology in the Business World?
Instant messaging, texting, social media–when does it work in business? Most people entering
teh workplace today have grown up with smart phones and technology-driven
communication. It’s only natural to see business communication to begin to adopt these
technology-driven communication channels. How effective are they in business? Is there an
appropriate and inappropriate time to use. Give an example of misuse of technology-driven
communication you’ve witnessed in the workplace. How would you manage this? What
policies would you try to implement?
Sample answer:
Not every aspect of technology is positive. Theoretically, this unprecedented access to information
should mean we are better-informed and more productive than we were in any previous generation.
Employers know that not every aspect of technology is positive. Studies suggest access to the Internet
during business hours can reduce workplace productivity by up to 40 percent, as employees turn their
minds from work to social interaction and play. Much worktime is lost to FaceTime, e-mailing and
gossiping between family, friends, and co-workers, and playing on-line games. And at its worst, the
internet can aid in workplace bullying and harassment as colleagues tend to reach out to each other
secretly via the Internet, rather than publicly by the water-cooler. These are all examples of how I have
seen technology abused in the workplace.
However, used properly, a workplace cannot survive without technology. If I were in charge, I would
disable games and certain social media from being used at work. I would have a technology policy in
place that all employees would read and sign, and I would monitor the usage. Everyone needs a work
break, but loosing 40 percent of your workplace productivity can certainly cause a company to go
“belly-up”.
2. The Cost of Plagiarism:
What’s wrong with that?
Kenny’s a junior executive with a large firm. Kenny’s boss comes to him and requests a
proposal for how to implement low risk, cost-effective changes to the production of widgets
with a focus on the international challenges for operating in Taiwan. Kenny procrastinated on
doing his research. Now, the report is due. Kenny surfs the Internet and stumbles upon a report
on the implement of low-risk, cost-effective changes to the production of widgets with a focus
on the international challenges of operating in New Zealand. Kenny thinks to himself, how
different can they be? He then find/replaces all instances of “New Zealand” with “Taiwan.” He
polishes up some of the visuals and submits the report to his boss.
•
Why is this a problem? What are some possible consequences?
•
What should happen to Kenny if his plagiarism is uncovered?
•
What would you do if you were Kenny’s boss to prevent this type of situation from
arising?
3. The Price of Exaggeration:
Johnny graduates at the end of this term. He has been actively searching for the right job in
his field of study. The perfect job was finally advertised and it’s with a company Johnny really
wanted to work for. He quickly prepared his resume and cover letter and was successful in
getting an interview. After carefully preparing for the interview, Johnny was successful! He
got the job.
During this process, Johnny thought he needed a little extra “ammunition” in his job hunt. He
exxagerated just a little on his GPA and listed an internship that he applied for but did not get.
•
Was he justified in his actions?
•
Since he has been hired, does he have anything to worry about?
•
If you were in human resources at this company and just uncovered the information,
what would be your reaction?
4. Cost of Low Productivity:
Describe (in detail) an example of unproductive business meeting you have attended.
•
What should have been done prior to the meeting to increase productivity?
•
As an attendee, what could you have done during the meeting to increase productivity?
•
What was the lost opportunity?
•
How would you measure the cost of low productivity?

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