ITECH7400 FUA Week 1 to 7 Dealing with Social Impact of Technology Analysis From Week 1 to week 7 Lecture slides use content analysis summaries to prepare for tests. ITECH7400 IT Service Management and Professional Culture
Content Analysis Assignment
Overview
This assignment has three major aims:
• To help students gain good understanding of all ITECH7400 material.
• To encourage students to use content analysis summaries to prepare for tests,
examinations and to help their understanding of concepts.
• To encourage students to conduct independent investigation into related topics from
books, the Internet, and through practical investigation.
Engagement with this assignment should help students to prepare for the weekly multiple
choice tests (10%), the theory test (0%) in week 8 and the end of semester examination
(60%).
Timelines and Expectations
Students are required to analyse the weekly lecture material of weeks 1 to 8 and create concise
content analysis summaries of the theoretical concepts contained in the course lecture slides.
The content analysis should not exceed ten (10) A4 sides of paper.
Suggestions as to possible inclusions in your content analysis will appear in weekly Work Plan
documents on Moodle.
The aim of this assessment task is to help ITECH7400 students to fully comprehend the course
material and hence help them to pass tests and the examination.
Learning Outcomes Assessed
The following course learning outcomes are assessed by completing this assessment:
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K3. Describe contemporary approaches to dealing with the social impact of technology in a changing
IT service environment.
K4. Appraise IT service management practices and how they assist organisations.
K5. Debate the need for organisational change, the key influence of human behaviour and its impact
on IT organisational culture in a service driven environment.
K6. Investigate skills frameworks and develop an awareness of industry certifications relevant to IT
professionals.
S2. Apply the IT service lifecycle, processes and functions in an organisational setting.
S3. Demonstrate and coordinate best practice IT service management in an organisational setting.
S4. Utilise professional presentation and communication approaches in a range of IT workplace and
service settings.
A2. Implement and use service management processes and practices in a business organisational
context.
V2. Appreciate the global nature of the IT industry.
CRICOS Provider No. 00103D
20190521032915content_analysis_assignment
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Assessment Details
All work submitted must be authored by the student submitting the work or where material
from other sources is included it must be referenced using APA referencing.
Students found to have plagiarised will be dealt with according to university regulations.
Submission
Students should submit a single word or pdf file.
By the start of Week 10, all students should have completed their content analysis.
Students are required to submit their content analysis to Moodle by Friday, May 24, 2019, 17:00.
Marking
Marks will be available in Moodle and in FDLMarks by the end of week 12 of semester.
Marking Guidelines
Content precisely presented based on references
20 Marks
Presentation (Layout, no grammatical errors, reads well, etc.)
5 Marks
Cited references
5 Marks
Total marks for content analysis assignment
30 Marks
Total worth
15 Marks
CRICOS Provider No. 00103D
20190521032915content_analysis_assignment
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