Critical Access Hospital Case Study: Mayers Memorial Hospital Read the following article: View the PDF transcript for Critical Access Hospital Case Study:

Critical Access Hospital Case Study: Mayers Memorial Hospital Read the following article:

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Complete a detailed case study analysis of the given case, using the process described in Analyzing Strategic Health Care Cases (Attached)

Your completed case study analysis report will include the following sections:

Executive summary
Key issues
Situational analysis
Strategy formulation
Recommendation
Implementation strategies
Benchmarks for success and contingency plans

cite your sources in your work and provide references for the citations in APA format.

this template should be used for all case studies: .

1..Ex Summary-No more than 2 paragraphs be very detailed and do not be repetitive

2…Key Issues, any issue which may significantly impact the desired outcome either negatively or positively-usually 6-8 or more key issues exists and should be presented in a bullet form for clarity

3…Situational Analysis -is your SWOT Analysis-you are required to use a SWOT Graph/Chart

4.. Strategy Formulation-is a detailed narrative explaining what the organization must do to achieve its desired outcome. Generally, should be 3-4 paragraphs

5…Recommendations-may be for or against but should support a positive outcome for the organization

6…Implementation Strategies-should also be presented in Bullet form for clarity and include specific steps which must be implemented/started to insure a successful outcome.

7…Benchmarks and Contingency Section -Break this out into 4 fictional quarters of a year and indicate what major events should happen each quarter so that the organization moves forward with their desired project/outcome and if it fails suggest a Contingency Plan which is your own idea and expressed in just two or thre Resource 1
Analyzing Strategic Health Care Cases
“Case studies provide low-risk experience.”
How do students of management gain experience in strategic thinking and making strategic
decisions in health care organizations? One way is to work their way up the organization –
holding a variety of positions, observing others, experimenting as they develop their decisionmaking skills – as they deal with issues and develop strategies. Then, when the opportunity
presents itself, they combine what they have learned from others and their own management
philosophy, and do the best they can. Unfortunately, learning chiefly through experience may be
risky in rapidly changing environments and in the often unique situations that health care
managers and leaders face.
Hospitals, HMOs, long-term care facilities, public health and other health services organizations
prefer to trust important decision making to accomplished managers and leaders. Case studies
have been used successfully as a surrogate method to provide aspiring managers and leaders with
experience in strategic thinking, strategic planning, and making decisions without undertaking
substantive risk. The best case studies contain real situations actually faced by managers and
leaders in health care organizations and are documented in a way that makes them useful in
providing experience for future strategic decision makers. Because many instructors in strategic
management classes use case studies to provide future health care decision makers experience in
making strategic decisions, this resource has been included, not to prescribe how cases should
always be solved, but to offer some initial direction on how to surface and address the real
issues.
An Overview of Case Analysis
Case analysis provides health care students with an exciting opportunity to act in the role of a
key decision maker. From hospitals to community blood centers to physicians’ offices, students
have the chance to learn about a variety of health and medical organizations and to practice
decision-making skills through analyzing cases.
The decisions required to “solve” cases represent a wide range of complexity, so that no two
cases are addressed in exactly the same manner. However, the strategic thinking maps presented
in this text provide frameworks to aid in strategically thinking about case issues. The
fundamental task of the case analyst is to make decisions that will serve as a map to guide the
organization into the future. Therefore, most case instructors will expect a comprehensive plan
for the organization that addresses relevant current issues and provides a viable and reasonably
complete strategy for the future. To achieve this goal, the case analyst typically should:

Summarize the key issues.

Analyze the situation.

Develop an organizational strategy.

Develop an implementation plan.

Set benchmarks to measure success.
These categories represent the major elements of strategy development and make appropriate
section headings for a case analysis written report or presentation. First, using the strategic
thinking map presented in Chapter 1 (Exhibit 1–1), it is important to do some serious strategic
thinking about the external environment of the organization – the political/legal, economic,
social/cultural, technological, and competitive situations faced by the case characters. After
gathering information about the issues in the general environment, health care system, and the
service area, the service area competitors should be assessed. Next, it is important to relate the
internal resources, competencies, and capabilities of the organization to external conditions,
which will require a thorough and objective analysis of the competitively relevant strengths and
weaknesses. The value chain provides a useful tool for uncovering these strengths and
weaknesses. These strengths and weaknesses must be evaluated according to their potential to
create competitive advantages or disadvantages for the organization. External issues and the
organization’s competitive advantages and disadvantages provide the basis for strategy
formulation. In addition, to create the strategy for a health care organization,

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